December 1, 2017 by aubreykloppers
This site/form is hidden deep-deep in the Telkom website. I have an idea that due to the fact they want you to use their in-apt service called “e-mail” / “telephonic” / “walk-in-stores” they want to actually keep you on their payroll for as long as possible!
- I have tried to send the standard form using email, but always get a bounce-back message stating the mailbox is full – See snapshot later…
- I have tried using the telephonic route and after more than an hour on the line got no further than a service representative not (1)being able to speak English and (2) not being able to assist – See snapshot later…
- Walk-in stores is just a front to piss you off even more!
What I have found is the following website that does this online and sends you a reference number back. At least you then have something to go on
PROOF of Telephone Call, yes that is richt, One hour and seven minutes!:
PROOF of cancellation email and trying to do it again gives me the “request already logged” message: